We-Go wheelchair tours

Updated 25 March. In line with Public Health England guidance, we have taken the decision to close all six of our palaces and gardens until 31st May. We will be reviewing this and will keep you updated. Please read our statement for further information. Read our statement

When

Daily


Ticketing information

Tours are priced at £5.00 per wheelchair per tour, in addition to palace admission tickets.

To book, please download a booking form and send your completed form to info@hrp.org.uk.


Separate ticket (advance booking required)

If you find walking difficult, you may like to book one of our powered We-Go wheelchair tours to explore the two miles of historic halls, galleries and corridors at Hampton Court Palace, plus our famous palace gardens.

Tours are led by expert volunteer guides, who will operate the battery-assisted wheelchair as you enjoy your visit.

We have two We-Gos and five two-hour tours to choose from:

  • The Tudor Palace
  • The Baroque Palace
  • The Courtyards
  • The Court of Henry VIII
  • The Art Galleries

Important information

The We-Go powered wheelchair is about the size of an economy-sized airline seat and has about as much leg room.

There is also a weight limit of 113kg / 250 lbs / 17½ stone which includes any bags clients may want to keep with them.

Wearing the seatbelt is mandatory to prevent accidents. We will only go ahead with a We-Go powered wheelchair tour if the seatbelt can be comfortably and securely fastened around our client.

The width between the armrests is 18.5 inches / 47 cms and the seatbelt when fully extended is about 38 inches / 96 cms. Those coming in the winter who may be wearing thick outdoor coats may want to note this.

We-Go wheelchair user entering the Haunted Gallery

Booking information

How to book

To book a dedicated wheelchair tour, please download a booking form and send your completed form to booking.confirmations@hrp.org.uk.

Please note that the tours have been specifically developed for the person in the wheelchair and will be pitched at them and their interests rather than any additional people (including any children) in the party.

Please specify your chosen tour and the time you want it to begin when you book. You can book one tour in the morning and another in the afternoon – in which case the cost will be £10.00 (2 tours x £5 per wheelchair) – or one tour, perhaps returning at a later date for a second one.

We-Go tours must be pre-booked a few weeks in advance. Payment will only be taken for hiring the We-Go once the volunteer guides have been booked – there is nothing to pay until we have confirmed availability.

We recommend that morning tours begin at 10:30 and that afternoon tours begin at 13:00. If you would like your morning or afternoon tour to start at a different time, please specify at the time of booking. We recommend you give at least an hour between the end of one tour and the start of the next to give yourself a good rest over the lunch break.

Our volunteers will meet the party with the powered wheelchair at the Ticket Office unless different arrangements are made at the time of booking.

A visitor uses the DVG in Base Court at Hampton Court Palace
Tours and talks

Hold the stories of Hampton Court Palace in your hands and experience history where it happened with an audio guide tour.

Daily

Hampton Court Palace

Included in palace admission (members go free)

The Pond Gardens, looking north. Summer bedding is displayed in the flower beds.
Things to see

Discover the sunken gardens created for Henry VIII and transformed by Mary II.

Daily

Hampton Court Palace

Included in palace admission (members go free)

Exterior of Banqueting House with Whitehall in the foreground under a blue, partially cloudy sky
Things to see

Walk in the footsteps of the condemned King and stand on the spot of Charles I's execution, just outside Banqueting House.

Open daily

Banqueting House

Included in palace admission (members go free)

Palace China Collection, serviettes and cake stand.  Design inspired by the palaces in our care; delicate details taken from the rose gardens at Hampton Court Palace, the famous gates at Kensington Palace and the Crown Jewels at the Tower of London.   'Tea Fit for a Queen' book - reciipes and drinks for afternoon tea.  Lifestyle

Shop HRP Books & Publications

Discover books inspired by the palaces in our care, learn about fascinating periods of British history, including our official palace guide books, children's books and more.

From £10.99

Close up of a Henry VIII hanging decoration in the Henry Shop

Shop Hampton Court Palace Gifts

Our gifts and souvenirs are are inspired by over 500 years of history from Hampton Court Palace.

From £4.99

Gift collection of Medieval inspired gifts from Historic Royal Palaces Shop

Shop medieval gifts

Explore one of the most exciting times in history with our high end range of arms and armour and medieval fancy dress.

From £6.99