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Essential information for visiting Hampton Court Palace safely

Essential information for visiting Hampton Court Palace safely

Visit essentials

Maps and facilities

We offer all the essential facilities to ensure your visit is safe and enjoyable.

  • Toilets open -  all with disabled access:
    • Base Court
    • Wilderness
  • Hand washing and hand sanitiser facilities 
  • Free Wi-Fi access
  • Baby changing facilities
  • Dog owner guidance


We do everything we can to ensure disabled visitors enjoy the full palace experience. Due to COVID-19, we regret we are unable to provide wheelchairs and mobility scooters.

Accessible parking on-site (9 bays)and carer tickets are available. Due to COVID-19, we are unable to offer any audio guides, braille guides or transcripts at this time.


In line with government guidelines, some of our eating facilities are open. All our food is seasonally inspired and freshly prepared.

The Tiltyard: cafe serving drinks, pastries and cakes.

Wilderness kiosk: serving ice creams, snacks, tea and coffee.


Shop for gifts and souvenirs inspired by this famous royal residence and its iconic inhabitants.

Our shops offer everything from souvenirs and gifts, to fine jewellery. You can also shop online and non-EU residents can buy tax-free.

Group visits

In line with government guidelines, we are unable to offer group visits at this time. 

There are special offers and discounts for groups of 15 people or more. Meal deals and private guided tours are also available (subject to availability).

School visits

Our schools programme is currently suspended until January 2021. Bookings will open from 16 November 2020.

You can include special sessions and workshops designed for pupils of all ages. Discounted entry for groups of 15 or more, on-site supervision and meal deals are also available.

Garden trails

Pick up one of our new garden trails when you visit the stunning gardens this summer. Choose your route and see what you can find as you explore.

Hampton Court Palace visitor map

Hampton Court Palace map summer 2020
We're Good to Go' industry standard mark logo 2020

Browse our faqs

We hold the industry standard, 'We're Good to Go' for Hampton Court Palace which means we follow government and industry guidelines for social distancing and cleanliness. Check out how to make the most of your day with our frequently asked questions, about how to book, our social distancing measures, hand washing facilities and more.

A family of two women, a boy and a girl relax in the Great Fountain Garden at Hampton Court Palace with a picnic. The baroque East Front can be seen in the background

Bring food and a blanket and enjoy a picnic in the iconic East Front Gardens.

The Tudor Great Hall at Hampton Court Palace, showing the Abraham Tapestries and the room set out for day visitors.
Things to see

Experience the splendour of the Tudor court in Henry VIII's Great Hall, complete with his magnificent tapestries.


Hampton Court Palace

Included in palace admission (members go free)

Aerial view of a formal garden with green lawns on either side of a main path running towards the baroque palace. A fountain runs in the foreground at the centre of the path
Things to see

Take time to explore and relax in these world-renowned gardens without the usual crowds.


Hampton Court Palace

Included in all admission tickets (members go free)

The Privy Garden at Hampton Court Palace, showing bright planting and baroque architecture under a clear blue sky
Things to see

Explore the Privy Garden, now restored to its former glory and complete with its intricate Tijou Screen.


Hampton Court Palace

Included in palace admission (members go free)